SERVICE UPDATE
Due to high demand, there are delivery delays of up to 3-4 days in some suburbs. Deliveries in and out of Cairns are impacted by highway closures. Click here for details.
Toggle navigation
Our services
Delivery choices
Send your parcel
National satchels
eBay sellers
Calling card left
International
eco-satchels
Terms and conditions
Service updates
Network Service Updates
Tools
Track
Courier locator
Our rates
Free freight analysis
aramexConnect
Integrations
Fastlabel product calculator
Online security
Delivery times
Franchising
Courier franchise
Regional franchise
Information Session
Careers
Why Aramex
About us
Our customers
Sustainability
In the media
Our awards
Our community
Blu Couriers
Modern slavery statement
Courier locator
Contact us
FAQs
Aramex depot
Aramex courier
Christmas key dates
Enquiry
Login
Contact us
FAQs
Receiving a parcel
Receiving a parcel
How do I track my parcel?
What should I do if my parcel hasn't arrived?
Delivery to a Safe place
When will my parcel arrive?
How do I arrange a redelivery?
Can I arrange a redelivery for a specific time?
Can I pick my parcel up from the depot?
What if my parcel arrives damaged?
How do I make a claim for a damaged or missing parcel?
What evidence is required to make a claim?
What's covered in your limited liability coverage?
What isn't covered as part of your limited liability coverage?
© Aramex (Australia)
